Privacy policy

Last updated: October 30, 2026

1. Who We Are

LUMIHARU is operated by TIANMU LLC. For questions or requests about personal information, contact info@lumiharushop.com.

2. Information We Collect

Depending on how you use our store, we may process contact and delivery information (such as name, address, email and telephone), order details, communications with customer service, device or browser data, IP address, and shopping activity. Payment details are processed through the payment methods made available at checkout; we do not ask customers to email us full payment-card information.

3. Why We Use Information

We use information as necessary to operate our online store, process and deliver purchases, provide customer support, handle returns or refunds, protect against fraud, maintain security, comply with legal obligations, and, where permitted, send marketing communications or measure website performance.

4. Legal Bases Where Applicable

Where laws such as the GDPR apply, processing may be based on performance of a contract, compliance with law, legitimate interests (balanced against your rights), or consent where required. The applicable basis depends on the activity.

5. Service Providers and Disclosure

Information may be shared with service providers necessary to operate the store, including our ecommerce platform, payment processors, delivery partners, customer support services and technology providers, for their respective legitimate service purposes. We may disclose information where legally required or to protect lawful rights. For details about specific data-sharing practices or to exercise privacy rights available under applicable law, contact our privacy team using the address below.

6. Cookies and Advertising Technologies

Our site may use strictly necessary cookies and, if enabled, analytics, functionality or advertising technologies. Available cookie preferences and consent choices depend on your location and the tools currently configured on our website. You can use the site's cookie-preference controls where shown, and adjust browser settings. Technologies requiring consent under applicable law must not be activated before that consent is obtained.

7. International Processing

Our business is registered in the United States, and orders are fulfilled from South Korea. Personal information may be accessed or processed across borders when required for fulfillment or store operations. Where required, we will use legally appropriate safeguards for international transfers.

8. Retention and Security

We retain information for as long as reasonably necessary to provide services, resolve disputes, enforce agreements, or meet legal requirements. We use reasonable administrative and technical measures designed to protect personal information, but no online system can guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, receive a copy of, or restrict certain uses of your personal information; to object to certain processing; and to withdraw consent. To make a request, email us using the contact information below. We may need to verify your identity and may retain information where legally required.

10. Children

Our website is not intended for children to make purchases independently. If you believe a child has provided personal data improperly, please contact us.

11. Updates and Contact

We may update this notice to reflect changes in our practices or legal requirements. The current version will be posted on this page with its update date.

Operated by: TIANMU LLC
Registered office: 8 The Grn, Ste R, Dover, DE 19901, USA
Customer support: info@lumiharushop.com | +1 603 291 9932
Support hours: Monday–Friday, 10:00 AM–6:00 PM EST