Contact Us

Questions about a product, an order, shipping, returns, or a payment? You can contact the LUMIHARU customer service team using the details below.

Operated by: TIANMU LLC
Registered office: 8 The Grn, Ste R, Dover, DE 19901, USA
Customer support: info@lumiharushop.com | +1 603 291 9932
Support hours: Monday–Friday, 10:00 AM–6:00 PM EST

How to Contact Us

Email us at info@lumiharushop.com or call +1 603 291 9932 during our stated support hours. When contacting us about an order, please provide the order number and a brief description of your request. Do not send payment-card numbers or passwords by email.

Business Address

TIANMU LLC
8 The Grn, Ste R
Dover, DE 19901, USA

Shipping and Returns Addresses

Orders ship from our fulfillment warehouse in Seoul, South Korea. Our registered office and fulfillment warehouse are not designated walk-in return locations. To start a return, contact us first for the correct return instructions, label and designated return address. Do not mail returns to the registered office or warehouse without authorization.

Policies

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